*All accounts are strictly pro-forma.

*Receipt of payment will be deemed as confirmation that the invoice has been thoroughly checked and all items and units are correct.

*Orders will be released for picking and shipping once payment has been received in full. Please send remittance to the following address accounts@kollab.com.au

*All payments can be made via direct deposit into the account listed on invoices with no fees attached.  

*Payments can also be made over the phone to sales (61 448598854) via credit card. 

*Stripe Payment fees will be passed onto the customer.

*Shipping: Freight is calculated based on volume and delivery area.

*The title of goods does not pass until payment is received in full.

*Any claims must be made within 7 days from receipt.

*Faults:  If any faulty items are found please photograph the fault and email to your Key Account Manager. Please email Courtney on info@kollab.com.au and Carly on sales@kollab.com.au. We can then review and issue a credit where due, against your account.

*All orders will be held up to 10 business days after their due date for delivery.   Invoices will be cancelled and stock will then be placed back onto the stock on hand available.

*Stock can only be sold online by prior arrangement.